Privacy policy

Last updated: January 17, 2025

Privacy Policy

At Orovia, we are committed to protecting your privacy and ensuring a secure and trustworthy shopping experience. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our online store and purchase skincare products from us. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of personal information when you use our website:

  • Personal Information: When you make a purchase, create an account, or contact us, we collect your name, email address, phone number, billing and shipping addresses, and payment details.
  • Order Information: We collect details related to your order, including the products you purchase, order date, and shipping preferences.
  • Website Usage Data: We may collect non-personal data related to your use of our website, such as IP addresses, browser types, device information, pages viewed, and time spent on the site. This helps us improve our website and provide a better user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders, including sending order confirmations, shipping notifications, and customer support.
  • To improve our products, services, and website experience.
  • To send you marketing communications, such as promotional offers, product updates, and newsletters (only if you have opted in).
  • To respond to your inquiries and provide customer service.
  • To comply with legal obligations, such as fraud prevention and financial reporting.

3. Data Protection

We take your privacy seriously and implement appropriate technical and organizational measures to protect your personal information. All sensitive data, such as payment information, is transmitted securely via encryption methods (SSL/TLS). We limit access to your data to authorized personnel only.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted partners and service providers in order to process payments, fulfill orders, and provide customer support. These partners are obligated to protect your information and are not allowed to use it for any other purposes.

We may also share your data in the following situations:

  • To comply with legal requirements, such as responding to a subpoena, court order, or legal process.
  • To protect the rights, property, or safety of [Your Store Name], our customers, or others.

5. Your Privacy Rights

You have the right to:

  • Access, update, or correct your personal information.
  • Request the deletion of your personal data, subject to any legal or contractual restrictions.
  • Opt-out of receiving marketing emails or communications from us at any time by following the unsubscribe instructions in the emails or contacting us directly.

6. Cookies

Our website uses cookies to enhance your shopping experience. Cookies are small files stored on your device that help us remember your preferences and track website activity. You can control cookie settings through your browser, but please note that disabling cookies may affect your ability to use some features of our website.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the data is no longer needed, we will securely delete or anonymize it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us at:

OROVIA
Email: myorovia@gmail.com
Phone: 78-75 22 66

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.